Generis Tek Inc

Technical - Product Owner-Hybrid

Louisville, KY • Posted 3 days ago
Hybrid Contract IT Services and IT Consulting

Please Contact: To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937.


We have Contract role Technical - Product Owner-Hybrid for client at Louisville, KY. Please let me know if you or any of your friends would be interested in this position.


Position Details:

Technical - Product Owner-Hybrid- Louisville, KY

Location : Louisville, KY 40213 - Hybrid

Project Duration : 6+ months of contract

Pay rate : $50 to $59 an hour on W2


Summary

· The Technical Product Owner III is responsible for maximizing the value of internal platform products by translating the needs of engineering teams into well-defined, prioritized backlog items.

· This role sits within the KFC US Solutions Architecture team and supports the platform capabilities that underpin KFC's digital operations, spanning restaurant-facing ordering systems, cloud infrastructure, developer tooling, and systems integration.

· The role partners closely with platform engineering to improve developer experience, enable self-service and automation, and ensure platform capabilities are adopted, usable, and aligned to business and engineering priorities.


Key Responsibilities

· Product & Backlog Management**

· Support and contribute to the product roadmap for internal developer platforms (CI/CD (Continuous Integration/Continuous Deployment), infrastructure, observability, automation tools) supporting KFC US.

· Own and manage the product backlog, translating customer needs into clear epics, user stories, and acceptance criteria.

· Track and report on product metrics such as adoption, user satisfaction, operational efficiency, and productivity indicators.

· Communicate product updates, prioritization decisions, and progress to cross-functional stakeholders.

· Support planning, intake, and capacity management activities for platform initiatives.

· Stakeholder Engagement**

· Gather and represent feedback from internal engineering teams through interviews, surveys, office hours, and ongoing engagement.

· Partner closely with engineering teams (SRE (Site Reliability Engineering), DevOps, Solutions Architecture) to balance product priorities with technical execution.

· Collaborate with KFC brand product teams, the KFC brand SRE team, Byte platform engineering, and enterprise cloud and security teams.

· Platform Adoption & Automation**

· Support adoption of platform capabilities through customer-focused prioritization and clear communication.

· Contribute to self-service and automation initiatives that reduce manual support work and improve developer efficiency.


Required Qualifications

· 1–2+ years of experience in product management or technical product ownership.

· ~3 years of experience working on technical products for technical users (engineers, developers, IT teams).

· Experience owning and managing a product backlog in an Agile environment.

· Experience with user research, requirements gathering, and translating needs into product deliverables.

· Familiarity with product metrics and measuring adoption or outcomes.

· Ability to collaborate effectively with engineering and cross-functional stakeholders.

· Bachelor's degree in any field (technical degree preferred but not required).


Preferred Qualifications

· Experience with developer tools, internal platforms, or infrastructure-related products.

· Familiarity with CI/CD pipelines, cloud infrastructure, DevOps, or SRE concepts.

· Exposure to automation, self-service platforms, or workflow tooling.

· Technical background or prior hands-on experience working closely with engineers.

· Experience contributing to developer experience or productivity initiatives.

· Product management certifications or formal product training.

· Experience in a consumer-scale digital platform environment such as QSR (Quick Service Restaurant), retail, or high-transaction systems.

· Familiarity with restaurant technology or POS (Point of Sale) systems.


Key Competencies

· Yum! Brands evaluate associates at this level against the following Smart Heart & Courage (SHC) behaviors.

· People Grower: ** You share knowledge freely, create learning opportunities, and make the team around you better.

· Influencer: ** You earn credibility through consistent delivery and clear communication. You bring people along rather than going it alone, and you build trusted relationships across teams.

· Results-Focused: ** You take ownership of outcomes, not just tasks. You define what success looks like, execute with urgency, and follow through.

·

In addition, this role requires:

· Service orientation: ** treating engineering teams as customers of the platform and holding a high bar for their experience.

· Clear prioritization communication:** stakeholders always understand what is being built, what is not, and why.


What Does Success Look Like

· Platform features and improvements are clearly defined, well prioritized, and delivered with high quality.

· Engineering teams adopt platform capabilities and provide positive feedback on usability and value.

· Backlog items are consistently ready for development with clear acceptance criteria.

· Stakeholders understand prioritization decisions and feel informed and aligned.

· Self-service and automation initiatives measurably reduce manual support effort.

· Product metrics are tracked and actively used to inform decisions and improvements.

· The Technical Product Owner III is viewed as a reliable, collaborative partner by engineering teams and stakeholders.


To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist Bhupendra Chopade at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937.

Technical - Product Owner-Hybrid in Louisville at Generis Tek Inc

This position is listed as contract and hybrid. It was posted 3 days ago.

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