Technical Product ManagerThe Technical Product Manager serves as a vital bridge between product management and engineering at Facilitron, ensuring technical alignment, clarity, and efficiency across the development lifecycle. This role is uniquely positioned at the intersection of our product and engineering organizations—translating PRDs and feature requests into actionable technical plans, reducing engineering overhead, and driving the processes that allow our development teams to stay focused on building. You will work across Facilitron's core product lines—S&R (facility scheduling and rentals on Node.js/AWS), Works (maintenance and work order management on.NET/Azure), and FIT (mobile inspections in React Native)—providing the technical decomposition, documentation, and cross-team coordination that keeps our multi-stack development organization shipping efficiently.Responsibilities:Technical Requirement DevelopmentAnalyze and translate Feature Requests (FRs) and Product Requirement Documents (PRDs) from Confluence into clear, detailed technical requirements and development-ready stories in JiraCollaborate with Product Managers to evaluate technical feasibility and identify the best implementation approaches for proposed features across S&R (Node.js, MongoDB/PostgreSQL, AWS) and Works (.NET WebForms/Core, SQL Server, Azure)Decompose complex product initiatives into well-scoped engineering work items with clear dependencies, edge cases, and technical considerations documentedIdentify cross-product technical implications—particularly where S&R and Works intersect (e.g., service rules, rule-based work order generation, availability configurations, insurance integrations)Engineering Support and FacilitationConduct upfront research and provide engineering teams with the business context, data models, API contracts, and system behavior documentation they need—minimizing time engineers spend on background gatheringBreak down business needs into actionable technical items that facilitate accurate engineering estimations and sprint planningAct as the primary bridge between Product and Engineering, ensuring mutual understanding of priorities, technical constraints, and tradeoffsRepresent the engineering team in business, product, and contractor meetings—surfacing critical decisions to the right stakeholders without overloading engineers' schedulesSupport the ongoing Works platform migration from legacy.NET WebForms to.NET Core by identifying modernization opportunities within feature workTicket and Workflow ManagementReview and finalize Jira tickets to ensure they contain clear, concise, and actionable technical details before they enter the sprint backlogMaintain consistency and clarity across all tickets, linking to relevant PRDs in Confluence, design assets in Figma, and technical design documentsEnsure acceptance criteria are technically precise and testable, coordinating with QA teams on test plan alignmentManage ticket hygiene across Jira projects for both S&R and Works product lines, maintaining accurate status, priority, and dependency trackingProcess and Documentation DevelopmentDevelop and implement standardized processes for product releases across both the S&R (GitHub, AWS) and Works (Bitbucket, Azure DevOps) deployment pipelinesCreate and maintain templates and documentation standards for technical design documents, PRDs, and Jira ticket layouts in ConfluenceEstablish repeatable workflows for feature development—from PRD handoff through technical specification, engineering estimation, implementation, QA, and releaseDocument system architecture decisions, API designs, data flow diagrams, and integration patterns to build institutional knowledgeFeature Development SupportBreak down new features from an engineering perspective, researching the existing codebase and presenting implementation options with tradeoffs to the team for final technical decisionsAuthor centralized technical design documents in Confluence that serve as the engineering blueprint for complex featuresEvaluate technical debt and platform modernization opportunities, recommending where to invest in refactoring alongside feature workSupport cross-platform feature development, particularly for integrations between S&R and Works (e.g., work order automation, service exceptions, facility availability synchronization)AI and Emerging TechnologyEvaluate opportunities to integrate large language models (LLMs) and agentic AI into Facilitron's development workflows and product capabilities—from AI-assisted code generation and automated testing to intelligent user-facing featuresResearch and prototype AI-driven solutions that can automate facility management workflows, enhance maintenance scheduling, or improve the renter experiencePartner with engineering leadership to define technical standards and architectural patterns for AI/ML feature development across both S&R and Works platformsProduct Release ManagementCollaborate with product and engineering teams to create and maintain structured, efficient release processes across both platformsCoordinate release timelines and dependencies across S&R and Works, ensuring smooth and timely deploymentsCreate release documentation including Loom walkthroughs, release notes, and technical change summaries for internal stakeholdersMonitor post-release metrics and coordinate with engineering on bug triage and hotfix prioritization using FullStory session data and support ticket analysisWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to