Technical Principal - Global Network Engineer

Network Technical PrincipalInnovation isn't just a talking point at GM Financial, it's how we operate. From generative AI and cloud-native technologies to peer-led learning and hackathons, our tech teams are building real solutions that make a difference. We're committed to AI-powered transformation, using advanced machine learning and automation to help us reimagine customer interactions and modernize operations, positioning GM Financial as a leader in digital innovation within a dynamic industry.Join us and discover a workplace where your ideas matter, your development is prioritized, and you can truly make a global impact.Flexible hybrid work environment (onsite 2 days a week/3 days remote) at our Arlington (AOC1), TX office. Please note: We are unable to provide any type of sponsorship for this position at this time.This position will be posted until filled.ResponsibilitiesThe Network Technical Principal, under the general direction of the Manager, will assist in the day-to-day tasks critical to the team's success.

This position is responsible for the architecture and engineering design of our Global Enterprise Network in the areas of Software Defined Networking, Core Routing, Automation and Security. This team member will function in an indirect leader position providing guidance, project management, direction and training to less experienced engineers. This position will establish themselves as the go-to person for all escalation issues within their team. This candidate is responsible for all Tier III support escalations from our Operations and Engineering teams.

Additionally, the engineers will focus on sustainability and improvement of processes, along with task automation to improve process efficiency. Follow GM Financial established change procedures to implement network enhancements and maintenance which includes after-hours work.Research and assess new technologies in the areas of Software Defined Networking, Core Routing, Automation and Security to ensure our Architecture is current and providing world class capabilities and performanceRecommend and design Software Defined Networking, Core Routing, Automation and Security solutions that seamlessly integrate into existing infrastructurePioneer automation initiative to provide self-service workflows to our customers and automated deployments for our team members where possible in our existing infrastructure utilizing tools like Terraform, Ansible, and YAMLEvaluate, review and if appropriate, implement recommendations for improvements to existing network procedures and documentation for efficient and cost-effective delivery of highly available network servicesProvide third-tier technical support to GM Financial and its other information technology teams to resolve network issues and to support the implementation of new network solutionsFollow established change procedures to implement network maintenance, enhancements, and changes during appropriate change windowsAuthor policy, procedure, network diagrams and standards documents based on industry best practices and personal research and experienceLead development, testing, documentation, and QA functions to ensure that projects are securely delivered and fulfill expectationsResponsible for technical leading, coaching, mentoring, and guidance of peer network engineersAssist management with training activities of network engineering peersProvide recommendations to management team to increase effectiveness of organization and technology solutionsParticipate in company provided training and perform independent training as appropriateUse Service Now ticket queues to resolve incident management tickets and tasks as they arise with timely resolutionCollaborates with external and internal customers to analyze information needs and functional requirements and deliver the artifacts as neededMust have high attention to detail, be well organized and be a self-starterUse a broad and deep understanding of technical concepts in multiple specialized fields to develop solutions to problems and critical design issuesUnderstands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applicable in a timely fashionFunction as backup to the network manager when necessaryQualificationsWhat makes You an ideal candidate?Skills and KnowledgeMust have proven expert level knowledge in at several of the following areas:Major routing protocols OSFP and BGP. This includes advanced routing techniques such as Policy Based Routing, VRF, and QoSCampus network switching design and configuration including FHRPs, VSS, vPC, VTP, Multicast, and Spanning TreeSD-WAN (Viptela/Cisco preferred)SDN configuration, troubleshooting, and design (Cisco ACI preferred)Network automation tools Ansible, Terraform, and RestAPICloud data center configuration, troubleshooting, and design (Equinix, Azure)Network Access Control using Cisco ISE, 802.1X, AAA, and ACSCisco Wireless networks; WLC, Prime Infrastructure and site surveysAdvanced skill in architectural design, installation, and maintenance of Cisco network infrastructure within an organizationExperience with current networking best practices in IT standards and principlesExperience with packet capture, e.g., Wireshark and log analysis productsExperience with network monitoring tools, e.g. 1KE, LiveNX and NNMiExperience with IP Management/DHCP toolsExcellent technical documentation skillsKnowledge and understanding of industry trends and new technologies and ability to apply this to day-to-day work activitiesKnowledge of enterprise platforms and operating systems as well as knowledge of key business functions and processesPartner with customers to provide value and meet customer goalsEducation & Work ExperienceHigh School Diploma or equivalent requiredBachelor's Degree in related field or equivalent work experience preferredGreater than 10 years in network engineering and design strongly preferredLicenses and CertificationsCCIE or equivalent knowledge and skill preferredWhat We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging.

Here we do more than work — we thrive.Compensation: Competitive pay and bonus eligibilityWork Life Balance: Flexible hybrid work environment, 2-days a week in officeThis position is not open to agency submissions#GMFJobs #LI-Hybrid #LI-DW1