Serving as the technical face of credit union partners, the full-time Technical Partner Manager will manage partner technical relationships, support sales and success teams with technical discussions, and oversee partner configuration and data exchange operations in a remote environment. Key responsibilities Manage partner technical relationships and facilitate communication between credit union IT staff and the engineering team Support sales and success teams by preparing for technical discussions and addressing technical agenda items during partner meetings Oversee partner configuration, including provisioning accounts, managing API credentials, and troubleshooting data exchanges Required qualifications 4+ years in a technical, partner- or customer-facing role such as solutions consulting or technical account management Working understanding of email authentication methods (SPF, DKIM, DMARC) and DNS record management Familiarity with authentication protocols (OAuth 2.0, SAML, OIDC) at the configuration level Experience explaining technical architecture to non-specialists and managing complex conversations without becoming adversarial Proficiency in using AI tools to enhance documentation and communication processes
Technical Partner Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.