work closely with product management, engineering, customer success, sales, and field teams to shape how Cisco Cloud Control is positioned, adopted, and scaled with customers
help define and drive the technical marketing strategy for Cisco Cloud Control
build demos, technical presentations, solution guides, FAQs, and competitive positioning
translate customer onboarding pain points into clear product requirements, technical collateral, and field guidance
support early customer engagements, design partners, beta programs, and GA readiness activities
represent the voice of the customer and the field in roadmap discussions, launch planning, and prioritization decisions
Requirements
8+ years of experience in technical marketing, product management, solutions engineering or a related technical customer-facing role
Understanding of cloud platforms, SaaS products, APIs, identity, authentication, and enterprise IT operations
Experience working with cross-functional teams across product management, engineering, sales, support, and customer success
Ability to create compelling technical content for both executive and deeply technical audiences
Knowledge of Cloud Operations, Enterprise Networking, Security, Observability, or Data Center infrastructure
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience