Technical Lead

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members.

Job Summary

The Technical Lead, Insurance Operations will serve as a Subject Matter Expert responsible for establishing centralized form repositories, documenting workflows, and providing product leadership and guidance to support Production Underwriters. This role focuses on reviewing daily team procedures to increase productivity and efficiency while collaborating with cross‑functional teams to define common enterprise processes and contribute to Allied World's Target Operating Model Initiative.

Job Duties and Responsibilities

• Product Leadership & DocumentationGain deep understanding of Product Set including form set by related regulatory and compliance requirementsEstablish centralized repository of forms for team membersDocument workflows, create and maintain process maps and training materials
• Technical Expertise & Process ImprovementServe as Subject Matter Expert for system testing and projects related to the line of businessReview daily team procedures for opportunities to increase productivity and efficiency metricsProvide training sessions, process documentation and workflow updates
• Cross-Functional CollaborationParticipate in Technical Lead Work stream Project to define common processes and procedures for the enterpriseInitiate cross training opportunities between teamsWork collaboratively with Insurance and Business Operations team membersContribute to the Allied World Target Operating Model Initiative
• Professional Development & SupportParticipate in Allied World Learning and Development Opportunities (online, in-person, and group training sessions)Engage in AW Connect Conversations with meaningful, measurable and personal goalsPerform Account Coordinator duties as necessary

Qualifications

• Bachelor's degree or relevant years in the industry
• Knowledge of insurance and experience with internal customers
• Risk Management degree and/or Professional Insurance designation preferred
• Strong demonstrated negotiation and influencing skills
• Excellent written & verbal communication skills
• Strong organizational skills and ability to function independently
• Proficient computer skills in: Windows‑based systems Microsoft Word and Excel Internet explorer based applications

Salary

The salary range for this role is between:

Benefits Package

• Our generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance.

Equal Opportunity Employer

Allied World is an Equal Opportunity Employer. All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.

Working at Allied World

Our team of over 1,650 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

Headquartered in Bermuda, Allied World has offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, London, Los Angeles, Malaysia, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Switzerland and Toronto. We strive to provide exceptional service to our clients and distribution partners.

Take the next step in your career with us. Allied World is the perfect spot for driven professionals who thrive on collaboration and knowledge. We believe that when our talented team members work together, our clients get the best results. We celebrate diverse perspectives and offer growth opportunities through training, mentoring, and career development. Our people are our greatest asset, and we're proud of our exceptional team.