KeyBank is seeking a Technical Lead to design, build, and modernize IVR and Voice Bot platforms within the Contact Center Technology organization. This role provides technical ownership and architectural leadership for complex initiatives while remaining hands-on with design and development.
You will design Node.js / TypeScript microservices for cloud-native, low-latency voice systems on GCP, own end-to-end delivery, mentor engineers, and ensure observability, security, and regulatory compliance
#J-18808-LjbffrTechnical Lead: IVR & Voice Bot Platforms in atlanta at Unknown Company
This position is listed as full time and onsite.