Leading the technical services teams, the full-time Manager, Technical Implementation Services will oversee the end-to-end technical delivery experience for customers, manage system integrations, and foster cross-functional partnerships while working remotely. Key Responsibilities Lead, mentor, and develop technical services teams, establishing performance expectations and fostering a culture of excellence Own the technical delivery strategy for customer integrations, developing frameworks and ensuring realistic implementation commitments Act as the liaison between Professional Services and Product/Engineering teams, advocating for customer needs and ensuring compliance with data governance Required Qualifications 5+ years of experience in technical implementation or solutions architecture, with at least 3 years in a leadership role Demonstrated experience in designing complex system integrations, including REST API frameworks and workflows in a SaaS environment Strong technical fluency to engage with engineers and data specialists on integration architecture Experience working cross-functionally with Product, Engineering, and Customer Success teams Deep understanding of data governance and compliance best practices, including SOC 2 and HIPAA/PII requirements
Technical Implementation Manager in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.