Technical Education Specialist

• Author technically rigorous Notion Academy content, implementation guides, and Help Center resources
• Teach customers through video, live webinars, and workshops
• Demonstrate real workflows and solve problems in real time
• Explore and build with Notion’s newest capabilities
• Use customer insights to identify high-value use cases and prioritize workflows for education
• Experiment with adaptive, contextual learning experiences using AI
• Use product adoption signals to measure impact and improve technical education
• Build reusable standards to help the team deliver effective technical learning faster

Requirements

• Builder mindset; learn new product features hands-on through experimentation and building
• Ability to navigate technical content, including reading technical architecture documents and identifying outdated information
• Ability to work with engineers to correct technical content
• Customer-facing credibility; comfortable teaching, building, and troubleshooting in front of customers
• Actively use AI to build, learn, and teach technical proficiency
• Quickly understand new product features, identify meaningful customer value, and translate it into practical use cases
• Notion product expertise (nice to have)
• Experience in a customer-facing technical role such as solutions architecture, sales engineering, developer relations, or technical enablement (nice to have)

Core Competencies

Demonstrates expertise in creating technical content and educational resources while effectively engaging customers through various teaching methods. Proficient in utilizing AI and customer insights to enhance technical education and product adoption.

Highest-signal resume keywords

• Notion Product Expertise
• Customer-Facing Technical Role Experience
• Technical Content Navigation
• AI Utilization for Learning and Teaching
• Builder Mindset

Hard Skills

• Technical Content Authoring
• Workflow Demonstration
• Problem Solving
• Product Adoption Measurement
• Technical Architecture Understanding

Soft Skills

• Customer Engagement
• Teaching Ability
• Credibility in Front of Customers

Industry Keywords

• Technical Education
• Adaptive Learning
• Implementation Guides
• Help Center Resources
• Customer Insights

Tools & Technologies

• Notion
• AI Tools