Technical Data Management SpecialistKaeser Compressors, Inc. is one of the largest and most successful suppliers of industrial compressed air and vacuum systems with nearly 7,000 employees worldwide. Our primary goal is providing exceptional customer service coupled with innovative products and progressive system solutions.
We specialize in evaluating each customer's application and providing the most energy efficient and effective air system solution.Kaeser Compressors, Inc. is seeking an individual who can learn detailed tasks quickly and is savvy with various computer programs to fill the position of Technical Data Management Specialist for our location in Fredericksburg, VA. We are looking for an individual who thrives by completing projects in a timely manner, and who works well with various teams to accomplish company goals.The selected candidate will:Assist with monitoring and assigning incoming project requests via emailSupport project management by entering or updating customer data into various company databasesReview and track project requests and communicate with internal and external customers regarding questions or updates as neededAssist with troubleshooting database questions with internal and external customers via phone and emailMaintain high customer satisfaction with internal and external customersMaintain or exceed project turnaround time goalsWork with various department subgroups responsible for technical informationThe successful candidate's background will include:High School Diploma or equivalent (required); technical or higher degree (preferred)Strong verbal and written English proficiencyProficiency in Microsoft Word, Excel, Powerpoint, and Outlook (or equivalent)SAP experience (preferred)Customer service experience in commercial or industrial environment (preferred)This is a hourly position, with an annual range of $39,500-$42,500, to commensurate with experience.
We offer an excellent benefit package including Medical, Dental, Vision, Profit Sharing and 401(k) Plan as well as a roof top cafe, an on-site exercise facility, free exercise classes and a health and wellness program.This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.