Handle customer requests via phone, chat, and email with a friendly and professional tone. Diagnose and resolve technical issues, including app setup and device configuration. Escalate complex problems and document interactions accurately. What You’ll Need: 1+ years of customer service experience and a high school diploma. Technical proficiency in troubleshooting and ability to learn new technology quickly. Effective communication skills and a polite, courteous demeanor. Medical, dental, and vision insurance. Paid time off and flexible spending accounts. Life insurance and a supportive, inclusive culture. VIPdesk Connect VIPdesk Connect is a certified B-Corp and women-owned corporation that provides customer experience solutions for iconic brands. They are a Best Workplace winner with a culture focused on team member happiness and diversity. #J-18808-Ljbffr
Technical Customer Service Representative (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $42,000–$55,750
For context, most customer service representatives earn between $42,000–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.