Seeking a highly technical and customer-focused individual, the full-time Technical Customer Service Associate will provide detailed support to customers via phone and email, advocate for customer needs, and collaborate with other support teams in a remote environment. Key responsibilities Engage directly with customers to provide prompt and efficient service, resolving issues related to Blink's products Collaborate with customer support teams to maintain a high-quality level of service and advocate for customer improvements Develop in-depth knowledge of product lines and assist with customer communication during critical launches and support events Required qualifications 2+ years of customer service experience Ability to work a flexible schedule, including weekends, nights, and holidays Proficiency in Microsoft Office products and applications Fluency in Spanish, including speaking, writing, and reading
Technical Customer Service Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.