Unknown Company

Technical Content Architect for SaaS Help Center

Remote • Posted 4 days ago
Onsite Full Time Consulting

Everflow, a SaaS partner marketing platform, seeks a Technical Content Writer to own and scale the Help Desk and Knowledge Base. You will translate complex platform mechanics into clear, actionable documentation and shape taxonomy and information architecture.

Collaborating with Product and Customer Success, you will audit content, retire outdated articles, and ensure the Help Desk is the single source of truth.

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