Managing a team of technical resources, the full-time Technical Consulting Manager will provide solutions to clients by defining needs, developing implementation plans, and overseeing technology solution delivery in a remote environment. Key responsibilities Define client needs and develop plans and proposals for project solutions Oversee the identification and development of technology solutions using company products and outsourced resources Serve as an escalation point for technical issues and contribute to departmental strategy and business plans Required qualifications Bachelor's degree or equivalent combination of education and experience 6+ years of experience in technical consulting or customer service Practical knowledge in leading processes and managing projects within technical systems Management and decision-making skills Ability to foster teamwork and build collaborative relationships