Technical Consultant-Resident IVDevelops and delivers innovative solutions for a dedicated customer using company products. Defines customer needs and develops a plan and proposal for delivery of the project. Collaborates across multiple internal teams to ensure successful delivery of results based on scope of work.
Determines client organization's software, hardware and/or network system requirements and delivers advice on how to acquire technology solutions that are aligned with their business strategy and processes. The resident role is based partially or whole at the client's site and could be at the direction of the client.Resource skill Requirement:Essential Computer operation - Able to use a computer without difficultyOptional High Communication in Japanese - Read and write in Japanese. Communication will be done through email and incident managing toolHigh Experience in cloud service operations - At least 1 year of experienceLow Knowledge and experience in Servers - IA Server, HyperVisor (VMWare ESXi, OracleVM)Low Knowledge and experience in Storage - NAS Appliances, SAN AppliancesLow Knowledge and experience in Network - Switch (Cisco JUNOS), Router (Cisco Juniper), Server Load Balancer (F5)24/7 Trouble shooting for night time and holiday, by moving to a "follow the sun" organization which maintains a high skilled service level and will increase trouble shooting response time.
Dallas will be on duty from 20:30-8:30 (JST)