Responsibilities
- Deliver onsite and remote technical support, responding quickly to customer issues
- Ensure reliable system performance by diagnosing and resolving system, network, and application issues
- Support the full lifecycle of complex patient monitoring and IT infrastructure solutions
- Apply an understanding of customer environments and requirements
- Troubleshoot and resolve technical challenges
- Analyze root causes and implement sustainable solutions
- Maintain documentation of system configurations, troubleshooting activities, and support procedures
- Collaborate with cross‑functional teams including senior engineers, clinical partners, sales, and service teams
Requirements
- 2.5+ years of professional working experience in IT services or related technical environments, preferably in a field or hospital‑based healthcare environment
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Foundational understanding of IT systems, networking concepts, and technical troubleshooting
- Computer networking certification preferred (e.g. CompTIA Network+, Cisco Certified Network Associate (CCNA), or equivalent/higher level certification)
- Associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience
- Bachelor’s degree preferred
- Ability to travel for business (approximately 75% travel)
Technical Consultant – Patient Monitoring in indianapolis at Unknown Company
This position is listed as full time and able to be worked remotely.