Conducts process discovery, automation ideation workshops, generate new automation opportunities and interact with cross functional teams to understand automation requirements.
Develop automation opportunity pipeline and prioritized value delivery roadmap in partnership with business domain leads and automation champions across the IT and Business teams.
Functions as a process designer, conducts high-level assessment, document detail as-is & to-be process maps and define quantifiable business cases for automation.
Assess and defines the tangible business value to be delivered through the automated solution.
Conduct automation feasibility and potential value estimation for the automation opportunity.
Collaborates with Intelligent Automation Solution Designer to share automation opportunities for automation solution design and feasibility assessment.
Prior experience in business and process analysis (as-is and to-be process definition) to implement intelligent automation solutions to eliminate manual work.
Experience with automation solutions that connect / integrates with enterprise applications, data platforms, analytics / reporting solutions and cloud infrastructure.
Experience with defining process & operational KPIs and assessing operational and transactional data to estimate improvements in the KPIs and associate value capture for the automation solution.
Proactive problem solver, strong analytical skills with the ability to analyze complex requirements and perform data analysis and value assessment for the automation solution.
Ability to effectively engage and work within a matrix team, experience in stakeholder management, negotiation and influencing to drive alignment for the prioritized business requirements.
Strong relationship building skills with a diversity of stakeholder types; demonstrated expertise with a client-centered approach to stakeholder engagement.
Excellent communication and facilitation skills in both written & verbal to articulate the business needs for automation solution and associated business outcome / value.