Technical Business Analyst - RemoteContract Duration: 3+ monthsJoin our Enterprise Technology Services group to work on the ServiceNow application, the IT Service Management tool for Change, Incident, Problem, Release, Configuration (CMDB), and Request Management.Day-to-day Responsibilities:Lead client meetings and serve as the client relationship specialistServe as liaison for the development teamConduct R&D for ServiceNow features and capabilities within the toolsetRequired Skills:Experience with ServiceNow development and knowledge of code best practicesFunctional and technical knowledge of the ServiceNow platform and architectureEffective liaison leading technical development teamsKnowledge of SDLC practicesStrong facilitation skills to lead discussions across multiple groupsExcellent oral and written communication skills, including presenting to managementExperience with Agile methodologiesChange Management and Configuration Management (VersionOne, ServiceNow, etc.)Problem/Risk ManagementProficiency in MS Office SuiteEducation:4-year BS/BA degree