Technical Assistant - Building and Safety

Job TitleUnder general supervision, provides assistance in general administrative and technical functions for the Building and Safety Division within the Community Development Department. This role's primary focus will be on support for the Building and Safety Division.Examples of DutiesDuties may include, but are not limited to, the following:Provide information and assistance to the public regarding Community Development and Building and Safety programs, projects, processes, and services through counter service, telephone, and email.Respond to inquiries in a timely, professional, and courteous manner, providing accurate information and directing individuals to appropriate resources or City staff as needed.Establish and maintain effective and positive working relationships with City staff, applicants, contractors, and members of the public.Perform other related duties and responsibilities as assigned.The duties listed above are not intended to be all-inclusive. An employee may also perform other related duties as assigned by their immediate supervisor.

This position is considered (non-exempt)Minimum QualificationsRequired Skills:Ability to organizeUnderstand and follow written and oral instructionsDeal tactfully and effectively with staff, participants and the publicEducation and Experience:Any equivalent combination of education and experience that provides the knowledge, skills, and abilities necessary for acceptable job performance.Completed coursework in areas of study such as Liberal Arts, Business, Public Affairs, Community Development is desirable.Supplemental InformationCore Competencies:Problem Solving – Analytically and logically evaluating informationLearning Agility – Seeking learning opportunities and applying the lessons to workHandling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversityProfessional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountabilitySafety Focus – Showing vigilance and care in identifying and addressing health risks and safety hazardsCustomer Focus – Attending to the Needs and expectations of customersInforming – Proactively obtaining and sharing informationTeamwork – Collaborating with others to achieve shared goalsValuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the work placeAllocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectivenessGuiding Principles:Put people firstBe visionaryBe an ambassador for LancasterBe fiscally responsibleBe creativeAlways improvingBe adaptable and resilientEssential Physical Requirements:Position self to bend or twist (frequent)To move, transport, position items up to 50 lbs. (frequent)Stationary or squatting position (frequent)Environmental Factors:Work under time pressure (moderate to frequent)Interruptions(frequent)Essential Cognitive Functions:Analyze (frequent)Computations (frequent)Generate Written Work Product (infrequent)Independent Problem Solving (continuous)Interruptions (frequent)Maintain positive public relations (continuous)Organize (frequent)Disaster Service Worker:Pursuant to California Government Code Section , all public employees are declared disaster service workers subject to disaster service activities as may be assigned to them in the event of fire, flood, earthquake, or other natural or man-made disaster.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.The City of Lancaster will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you.

After making a conditional offer and running a background check, if the City of Lancaster is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting