Job TitleThe successful candidate will be able to design technical architecture solutions that include integration and authentication across systems; articulate design considerations, best practices & maximizing SFDC native offerings, architectural impacts & trade-offs, benefits, and recommendations for technical architecture. This role is also expected to demonstrate structured architectural design capabilities as well as expertise in governing solution construction and quality oversight in delivery. This person should be a quick learner to precisely understand business processes and solutions, and an out of the box thinker.Required Skills: Salesforce, Application Architect, Platform Developer, CTAJob Duties:Accountable for technical solution design of Salesforce platform and related technologies by converting business solution design into development-ready detailed technical solutionAccountable for technical capability planning and roadmap, and organic growth of capabilities along with project deliveryAccountable for Integration of CRM solution with other enterprise solutions like Contact center, Order management and e-commerce etc.Manage a team of architects working in multiple locations including overseas and foster a culture of teamwork and continuous improvement.Accountable for solution delivery of special projects, proof of concepts and enhancement projects.Responsible for architectural governance and development quality guidanceAbility to work with product owner, business owner and functional leads to help build solution options.Collaborates with process owner & solution architect to understand their requirements and partners with other technical leads and IT shared services to provide solutionsMentor resources and take on leadership roles to expand team’s skillsAccountable for recruitment and performance review/improvement of team membersRegularly reviews service provider performance to identify and confirm performance problems; notifies Vendor and VMO management of issues and escalates to business and IT leaders with regards to vendor performance issues and improvement plansContractor Management: Oversight of contractor work and performance, including coordinating with Centers of Competence in identifying, onboarding and evaluating vendor performanceJob Requirements:Bachelor’s degree in Computer Information Systems or another related field, or equivalent work experiencePreferably 7+ years in Information Technology in progressive levels of responsibility and leadershipSalesforce-driven solution design experience is required and Salesforce certified training & credentials are required:Administrator & Advanced AdministratorPlatform DeveloperApplication ArchitectCTA or CTA candidate preferredHigh level understanding of several components of IT such as: Product Management, Technical Architecture, Business Analysis, Testing or Operations and SupportExcellent written and verbal skills, including the ability to respond well under pressureDesired Skills & Experience:Strong leadership skillsSelf-motivated and self-directedDemonstrated ability to partner and collaborate across organizations to optimize outcomesDeep understanding of SFDC concepts and practices.