The Technical Account Manager is responsible for managing customer relationships and serving as the primary liaison between customers and internal teams. This role combines commercial account management with technical problem-solving to support business objectives, customer satisfaction, and program execution.
Responsibilities
- Serve as the primary point of contact for assigned customer accounts.
- Manage customer schedules, quotations, forecasts, and commercial activities.
- Translate customer requirements into actionable items for engineering, operations, planning, and quality teams.
- Coordinate cross-functional efforts to resolve technical, quality, and delivery issues.
- Develop and maintain customer proposals, pricing, and forecasting information.
- Identify opportunities for account growth and support new business initiatives.
- Ensure effective communication between customers and internal stakeholders.
Required Skills & Experience
- Bachelor's degree in Engineering field preferred
- 3-7 years of experience in a customer-facing or strategic engineering role, OR interest in pursuing a more customer-focused role
- Experience interfacing with customers in a technical or manufacturing setting.
- Strong written and verbal communication skills.
Nice to Have Skills & Experience
- Background in defense, aerospace, investment casting, or other high-performance manufacturing environments.
- Experience using ERP/MRP systems.
***Note on bonus structure: this is paid out quarterly based on operating profit. This is a 2x position. I.E. if the bonus was 20% - this position would get 40% of quarterly wages.
Technical Account Manager in redmond at Unknown Company
This position is listed as full time and onsite.