Technical Account Manager - Physical AIPalo Alto, CAOrbifold AI advances the frontier of physical AI and world model companies through rigorous evaluation and curated, real-world data. We work directly with leading robotics and world model research teams on the field's hardest problem: systematically surfacing where today's foundation models break, and producing the curated multimodal data that closes the gap.The RoleAs a Technical Account Manager, you'll be the primary owner and point of contact of our key accounts, responsible for moving pilots into production contracts, growing and expanding your program and making sure every monthly delivery exceeds what the customer signed up for. This is a deeply technical role: your days are spent with the researchers, engineers, and PMs inside the world's leading AI labs, understanding what their models need and turning it into data programs that measurably improve them.What You'll DoOwn key accounts end to end as a trusted advisor from pilot delivery through production contract, renewal, and expansion inside the account, developing a deep understanding of each customer's research goals and data strategyConvert pilots into long-term programs: structure joint operating plans, delivery forecasts, and quarterly business reviews that turn delivered proof into growing commitmentsEnsure customer deliveries that exceed expectations, drive weekly technical syncs with customer researchers and engineers, own QC acceptance against the customer's own quality index, and keep engineering, operations, and supply aligned behind every commitmentTranslate customer needs into clear internal workstreams, identify risks early and communicate them before the customer does, and close the loop between customer insights, our platform and product roadmapBuild the systems, dashboards, and account playbooks that make account health visible and let the next person in this seat ramp in under 90 daysWhat We're Looking For5+ years owning strategic customer relationships in AI, data, or ML infrastructure (account management, solutions engineering, engagement management, technical program management, BD/partnership manager or similar role)An engineer or researcher in robotics, CV/ML-related fields who learned commercial: you can discuss data strategies, quality, training goals and evaluation trade-offs with ML researchers credibly and unaidedExperience in account management or customer facing project/program leadership in tech or AI-related fields, with a proven track record of successfully owning customer outcome, delivering complex solutions and growing relationships into long-term engagementsA resourceful, self-motivated builder who thrives where research uncertainty meets customer deadlines, communicates complex technical solutions, and builds customer's trustStrong SignalsPrior experience at a commercial robotics company, frontier AI lab, neolabsSold training data, ML infrastructure, or technical solutions to GenAI labs or autonomous vehicle companiesStrategy consulting (McKinsey, Bain, BCG or similar) or an MBARelationships with frontier AI Labs, robotics companies and broader physical AI ecosystemWhy This RoleOpportunity to own and shape Orbifold's commercial motion and work with leading researchers and engineers building the next frontier in AIHigh autonomy, close collaboration with leadership, and real upside if you and we are doing wellPlease send your resume to:
Technical Account Manager - Physical AI in palo alto at Unknown Company
This position is listed as contract and onsite.