Rippling is seeking a customer-obsessed Customer Success Manager (internally TAM) to join our rapidly scaling team. You will own a book of business in a technical B2B SaaS environment, advising on payroll, benefits, HR and maximizing adoption of Rippling’s product suite.
You will build long-term relationships, guide customers through open enrollment and year-end payroll, resolve complex escalations, and collaborate with Support, Product and Engineering to deliver exceptional outcomes.
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