Tech Support Agent Cloud SolutionsWe are hiring tech-savvy professionals already based in Spain for full-remote technical customer support roles, specializing in cloud-based platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.Position DetailsLanguage requirements: Fluent in one of the following Italian, Polish, Czech, Hungarian or Spanish plus English C1-C2Contract type: Permanent (contrato indefinido)Work model: 100% remote (you must already reside in Spain)Field: Technical Customer Support cloud services, SaaS, digital tools, and similarSchedule: Monday to Friday (no night shifts)Training: Fully paidYour ResponsibilitiesProvide first-level technical support to B2B or B2C clients using cloud-based tools and platformsTroubleshoot technical issues and guide users through solutions via chat, email or phoneCollaborate with engineering and product teams for escalations and improvementsCreate and improve internal documentation and client-facing FAQsWhat We OfferCompetitive salary with performance-based bonusesPermanent contract under Spanish labor lawFull remote flexibilityCareer development within international tech companiesAccess to technical certifications and continuous learningWho We Are Looking ForYou are already living in SpainYou speak one of the listed languages natively and have C1-C2 level EnglishYou have prior experience in tech support, Cloud Solutions or similar
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