Tech Services Manager- Plano

Job TitlePrimary Job Duties: • Establishes and maintains relationships with Guests, Team Members and vendors. • Coordinates preventative maintenance schedules on all assets. • Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed. • Ensures compliance with company policies, procedures and applicable state and federal laws. • Oversees and maintains open communication with management and department supervisors. • Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head. • Follows through in obtaining licenses, permits and certificates where necessary.

• Follows instructions and requests by upper management. • Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness. • Performs necessary repairs to rides, attractions, games and equipment as necessary. • Maintains an organized and clean and safe work area and environment. • Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures. • Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems. • Enforces policies and procedures relating to problems and emergencies which occur during business operations.

• Assists with the development and training of Team Members. • Creates and posts notices regarding policy changes related to the department.Requirements: Physical Requirements: • Standing for long periods of time with frequent bending and turning • Must be able to lift 40 lbs • Must be comfortable climbing on a ladder • Must be able to communicate with guests and deliver safety instructions Special Requirements: • Must be at least 18 years old • Obtain training certification per company policy Standard Company Expectations: • Goes beyond the normal expectations without compromising the company mission, vision and values. • Demonstrates the ability to be courteous and accountable in all situations. • Responding to guests' special requests in a courteous and accountable fashion. • Monitors the consistency of the product provided to all guests. • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers. • Cooperates with all team members when assigned additional tasks and listens to others with compassion.

• Seeks knowledge from multiple sources and learns from past experiences for future development and growth. • Maintains appearance and/or uniform standards.Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.