Tech Audit Manager - Global Payment Network
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Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well‑trained, and credentialed, operating within a collaborative, agile environment to deliver value‑added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top‑notch talent destination creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.
Responsibilities
- Execute major components of audits, including critical technology functions, technology infrastructure and resiliency, emerging technology, cybersecurity, risk management, application, and third‑party management, as well as lead small to medium size audits.
- Perform risk assessments of technology and cybersecurity areas that support the global payments network business unit, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document auditee processes and procedures.
- Understand the broader context and implications (e.g., financial, legal, reputational) of the various types of risk affecting the business and critical technology functions.
- Establish and maintain good client relations during engagements, communicating the results of audit projects to management via written reports and oral presentations.
- Review and provide feedback on audit workpapers to achieve clear, organized, and complete documentation to support work performed.
- Self‑prioritize and effectively plan own work activities, managing multiple priorities and tasks across the team to deliver quality results.
- Coordinate with others and proactively take on additional work.
- Deliver appropriate, succinct and organized information, tailoring communication style to audience.
- Effectively communicate information, issues and audit progress to teammates and audit leaders.
- Perform various aspects of engagement administration, including hours and budget tracking.
- Provide periodic on‑the‑job coaching and direct supervision over less experienced associates.
Ideal Teammate
- Critical thinker who understands the business and its control environment.
- Believes insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One’s governance, risk management, and internal control processes.
- Possesses a relentless focus on quality and timeliness.
- Adapts to change, embraces bold ideas, and is intellectually curious, asking questions, testing assumptions, and challenging conventional thinking.
- Develops influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition.
- Believes that a rich understanding of data, innovation, and technology will make you a better auditor, requiring leveraging data analytics and furthering technical expertise.
- Teaches, leads by example, and invests in the betterment of the team, leading through change with candor and optimism.
- Creates an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications
- Bachelor’s Degree or military experience.
- At least 5 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management, or a combination within the banking or financial services industry.
Preferred Qualifications
- Bachelor’s Degree in Information Systems, Accounting, Finance, Economics, or Business Administration.
- 3+ years of experience leading audits and performing the auditor‑in‑charge role.
- 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud‑based and virtualized environments, Windows and Linux operating environments.
- 2+ years of experience in the payments network industry including the MANIC model, network participant roles, PCI standards, and international payment regulations.
- 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross‑cultural/international teams.
- Professional certification such as CISA, CISSP, CISM, CPA or CIA.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid: associates will spend 3 days per week in‑person at one of our offices listed on this job posting. Fridays are enterprise‑wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in‑person days for associates to work together in our beautifully‑designed team areas.
The minimum and maximum full‑time annual salaries for this role are listed below by location. Salaries are solely for candidates hired to perform work within one of these locations and will be reflected in the offer letter at the time of hire.
- Charlotte, NC: $144,000 – $164,400
- Chicago, IL: $144,000 – $164,400
- McLean, VA: $158,400 – $180,800
- New York, NY: $172,800 – $197,200
- Plano, TX: $144,000 – $164,400
- Richmond, VA: $144,000 – $164,400
- Riverwoods, IL: $144,000 – $164,400
This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
For accommodations, please contact Capital One Recruiting at or via email at All information you provide will be kept confidential and used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One’s recruiting process, please email
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