Kitchen Team Member
Starting pay $16 per hour
Evening/closing shift differential
Vacation time
Referral bonuses
Wage increase opportunities every 6 months
Flexible shifts to fit your lifestyle
Career advancement opportunities
Discounts for your Culver's cravings
Job Summary - Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's® leaves happy.
Essential Functions
Consistently provides excellent guest service and hospitality
Demonstrates proper personal hygiene and food safety practices consistently
Maintains a neat, well-groomed uniformed appearance
Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently
Assists guests with product knowledge and promotional information upon request accurately
Follows company safety standards at all times and looks out for the safety of other team members and guests
Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist
Handles guest comments promptly and courteously
Performs primary position responsibilities timely and accurately
Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished
Performs back-up support accurately and timely after secondary responsibilities are accomplished
Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request
Answers the telephone courteously and professionally, within three rings
Prepares quality products while maintaining: portion control and presentation within service goal times
Attends all team member meetings
Qualifications
Flexible schedule
Reading and writing skills required
Communicates with guests, team and management
Maintains a sense of urgency
Demonstrates trained food safety knowledge
Physical Abilities
Stand constantly
Walk constantly
Sit occasionally
Handling constantly
Lift/carry 10 lbs or less constantly
Lift/carry 11-20 lbs constantly
Lift/carry 21-50 lbs frequently
Lift/carry 51-100 lbs occasionally
Team Member Performance Success Factors
Communication: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests
Change Management: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback
Decision Making & Problem Solving: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information
Innovation & Creativity: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges
Planning: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities
Cooperation: Supports fellow team members and is cooperative in providing excellent guest service
Quality of Work: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies
Accountability: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated