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district heights, md • Posted 3 days ago
Onsite Full Time General Occupations
Restaurant Crew Member

As a Restaurant Crew Member, you play a vital role in the day-to-day operations of the restaurant. You will work as part of a team delivering exceptional customer service, prepare food items, maintain cleanliness and sanitation standards, and contribute to a positive dining experience for guests.

Key responsibilities include:

  1. Customer Service:
  • Greet customers warmly and assist them in placing their orders.
  • Provide recommendations and answer questions about menu items.
  • Ensure prompt and courteous service to enhance the customer's experience.
  • Food Preparation and Assembly:
    • Prepare and assemble food and beverage items according to restaurant recipes and standards.
    • Ensure food items are prepared and served in a timely manner.
    • Maintain proper portion control and presentation of food items.
  • Cleaning and Sanitation:
    • Maintain cleanliness and organization of the dining area, kitchen, and customer service areas.
    • Follow sanitation guidelines and food safety procedures to ensure a clean and safe environment for customers and staff.
    • Assist with dishwashing and cleaning of kitchen equipment as needed.
  • Teamwork and Communication:
    • Work collaboratively with team members to ensure efficient operations and excellent customer service.
    • Communicate effectively with kitchen staff, servers, and management regarding customer orders and any issues that arise.
    • Support fellow team members during busy periods and contribute to a positive work environment.
  • Compliance and Policies:
    • Adhere to all company policies, procedures, and standards of conduct.
    • Follow health and safety guidelines, including proper handling of food and equipment.
    • Report any maintenance or safety issues to management promptly.
  • Upselling and Promotion:
    • Inform customers about special promotions, new menu items, and upselling opportunities.
    • Encourage customers to participate in loyalty programs or special offers to enhance their dining experience.

    Requirements:

    • Previous experience in a restaurant or customer service role is preferred but not required.
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    • Strong interpersonal and communication skills to interact effectively with customers and team members.
    • Willingness to learn and follow instructions, with a positive attitude and a strong work ethic.
    • Availability to work flexible hours, including evenings, weekends, and holidays as needed.

    Physical Requirements:

    • Ability to stand, walk, and move around the restaurant for extended periods.
    • Lift and carry items weighing up to 25 pounds.

    Benefits:

    • Medical, Dental, Vision Health Plan options
    • 401(k) Retirement Plan
    • STD, LTD, and Life Insurance options

    IF Applicable Pay Transparency Range: $15.00 - $16.00

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