Sedgwick is seeking a Remote Customer Service Team Lead to oversee housing-related inquiries, manage daily operations, and mentor staff across a part-time telecommuter role. The incumbent will coordinate inbound calls, emails, and hotel bookings while ensuring service levels, accuracy, and customer satisfaction during assigned shifts.
The position emphasizes leadership in a high-volume environment, overseeing staffing coverage, performance metrics, and escalation management while maintaining a
#J-18808-LjbffrTeam Lead Customer Experience Professional in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.