Team Lead, Collections

Overseeing the collection of all receivables, the full-time remote Team Lead, Collections will manage a team of 3-5 Collectors, develop effective collection strategies, and analyze delinquent accounts while mentoring Accounts Receivable analysts. Key responsibilities: Resolve collection issues with internal and external customers in a timely manner Prepare reports summarizing account information and trends, focusing on high-risk accounts Provide supervision, coaching, and training to staff, ensuring compliance with policies and procedures Required qualifications: BA/BS degree in Business Administration/Management, Accounting, or a related field 3-5 years of progressively responsible experience in Accounts Receivable Proven track record of meeting collections goals while maintaining strong customer relationships Proficiency in Microsoft Office Suite and experience with ERP systems, preferably Great Plains Demonstrated analytical and problem-solving skills