Owning a portfolio of tax agencies, the full-time remote Tax Support Associate will manage end-to-end tax workflows, communicate with partners about tax notices, and serve as the direct point of contact with various tax agencies. Key responsibilities Manage tax notice issues across federal, state, and local agencies from start to finish Provide clear updates to partners regarding their tax accounts and notices Identify and escalate systemic issues based on patterns observed in tax notices Required qualifications 2-4 years of experience in payroll tax, tax operations, compliance, or notice resolution Comfortable communicating with tax agencies via phone and in writing Familiarity with federal, state, and local tax agencies and the ability to research unfamiliar ones Strong organizational skills to manage multiple open issues across agencies Curiosity and problem-solving skills to navigate unfamiliar tax notice types