Tax Director

Job Purpose:

To lead and oversee the Tax and Bookkeeping departments, ensuring the delivery of high-quality services to clients. This role involves strategic planning, managing senior managers, developing innovative solutions, and maintaining strong client relationships. The Director will act as a key leader in driving the success and growth of the departments.

Key Responsibilities:

Leadership and Strategy:

• Provide strategic direction and leadership for the Tax and Bookkeeping departments.
• Develop and implement departmental goals and objectives aligned with the company's vision and strategy.
• Oversee the performance of senior managers and ensure departmental goals are met.

Client Relations:

• Build and maintain strong relationships with key clients.
• Ensure exceptional client service and satisfaction.
• Act as a senior point of contact for resolving complex client issues.

Team Management:

• Lead and develop senior managers within the Tax and Bookkeeping departments.
• Foster a culture of continuous improvement and professional development.
• Create development plans, track progress, and recognize achievements.

Operational Excellence:

• Oversee the development and implementation of efficient processes and best practices.
• Ensure compliance with all relevant tax laws and accounting standards.
• Monitor and improve the quality of service delivery.

Financial Management:

• Manage departmental budgets and financial performance.
• Develop and implement strategies to achieve financial goals.
• Monitor and control expenses to ensure cost-effectiveness.

Process Improvement:

• Identify opportunities for improving departmental processes and systems.
• Implement innovative solutions to enhance efficiency and service quality.
• Lead problem-solving initiatives and guide teams through complex issues.

Conflict Resolution:

• Manage significant conflicts within and across departments.
• Develop and implement conflict resolution processes.
• Coach others on effective conflict management techniques.

Compliance and Risk Management:

• Ensure adherence to regulatory requirements and company policies.
• Identify and mitigate risks associated with tax and bookkeeping services.
• Maintain high standards of ethical behavior and integrity.

Collaboration and Communication:

• Communicate complex ideas clearly and persuasively to various stakeholders.
• Lead collaborative efforts across teams and departments.
• Manage difficult conversations with tact and diplomacy.

Additional Duties:

• Perform all other duties as assigned by the Senior Executive Team to support the overall objectives of the organization.

Required Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field
• CPA or EA certification required.
• Minimum 10 years of experience in tax and accounting services with at least 5 years in a senior leadership role.
• Proven experience in strategic planning and execution.
• Strong understanding of tax laws and accounting principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Proficiency in tax and accounting software, including CCH, QuickBooks, and other relevant tools.

Preferred Qualifications:

• Master’s degree in Accounting/Finance preferred.
• Additional certifications or coursework related to advanced tax strategies or financial management.

Performance Metrics:

• Client Satisfaction: Measured by client feedback and satisfaction survey results.
• Team Efficiency: Timely completion of tax and bookkeeping tasks and projects.
• Communication: Responsiveness to client communication and effective team collaboration.
• Financial Performance: Achievement of departmental financial goals and budget management.
• Accuracy: Ensuring accuracy in tax and bookkeeping processes and deliverables.