Tax Associate - (WFH - Work From Home)

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.Job Title: Tax Associate - (WFH - Work From Home)Location:Remote – United States (Needs to be physically present is USA)Position Type:Seasonal / Flexible Part-TimeProgram:Tax SupportPay Rate:$30/hour on a W-2 basiswith potential flexibility for a higher pay rate based on performance on the online skills assessment.Valid PTIN for the 2027 filing year.We are hiring Tax Associates to support customers through the Tax tax-filing experience.This is not a traditional high-volume tax preparation role. You will serve as a customer-facing tax expert, helping customers understand their tax situation, answering questions, reviewing returns prepared by other tax professionals, and ensuring customers receive an accurate and confident tax-filing experience.You'll work as part of a team that includes front-office tax associates, back-office preparers, and quality review professionals.This role combines tax expertise + customer service + tax reviewWhat You'll DoServe as a primary customer contact throughout the tax engagement.Conduct welcome calls, proactive customer outreach, client review calls, and final customer communications.Review and validate tax returns prepared by another tax professional.Identify potential errors or missing information and provide clear Notes to Preparer for corrections.Review, approve, sign, and file returns when appropriate, including returns you did not personally prepare.Explain tax outcomes and recommendations to customers in clear, easy-to-understand language.Communicate with customers using video, audio, and digital communication tools.Assist customers with Tax product and software-related questions.Research tax questions using government resources, professional tax tools, and internal resources.Apply established tax procedures and best practices to resolve customer questions.Maintain accurate documentation of customer interactions.Work toward quality, efficiency, and customer satisfaction KPIs.Collaborate closely with preparers and quality-review teams to deliver a complete customer experience.What We're Looking ForMinimum 2 seasons of paid tax preparation experience.At least 30 completed tax returns per season through preparation and/or review experience.Valid PTIN for the 2027 filing year.Strong understanding of federal tax concepts and tax laws.Familiarity with Form 1040 and associated schedulesUnderstanding of:Filing StatusDependent EligibilityChild Tax CreditMulti-State TaxesWage IncomeComfortable reviewing and signing tax returns prepared by another tax professional.Strong written communication skills, particularly the ability to create clear and actionable handoff notes.Strong customer service and relationship-building skills.Ability to explain tax information to customers in a simple and professional manner.Strong research and problem-solving skills.Comfortable using virtual/audio communication technology.Ability to work effectively in a team-based environment.College degree preferred, particularly in Accounting, Finance, Business, or TaxationImportant: Scheduling RequirementsThis program provides schedule flexibility, but it is not an "work whenever you want" opportunityTax operates 7 days a week, from 5:00 AM to 9:00 PM Pacific TimeCandidates must:Be available to work any day of the week, Monday through SundayCommit to approximately 20 hours per week minimumCreate and maintain a consistent work schedule.Be able to work weekdays and weekends as part of their availability.Understand that weekend-only availability is not acceptableCandidates with another full-time job may schedule their Tax hours around their existing work schedule, provided they can meet the program's availability and hour requirements.Weekly Hour GuidelinesMinimum: Approximately 20 hours/weekTypical maximum: Approximately 35 hours/weekTypical daily maximum: Approximately 7 hours/dayHours are managed through the client's scheduling system.Work Location100% RemoteCandidates must reside and work within the United StatesU.S.-based candidates can be considered across the country.Proficiency Level RequirementsAssociates are expected to demonstrate competency in:Tax Filing StatusDependent EligibilityChild Tax CreditMulti-State TaxesWage IncomeReview JudgmentWritten Handoff Quality / Notes to PreparerDuring the proficiency period, associates must meet baseline program standards, including initial customer contacts and reviewed/signed returns.About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunitiesASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. xhyhwjd Remote working/work at home options are available for this role.