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Talkdesk CCaaS Lead: Architecture, AI & Integrations

Remote • Posted 1 weeks ago
Onsite Full Time IT & Technology

VAS Info Solutions Pvt.ltd seeks an experienced Talkdesk Technical Lead / SME to design, implement, integrate, and optimize CCaaS solutions using Talkdesk. You will lead architecture, Studio routing, omnichannel flows, and API integrations across enterprise environments.

The role requires deep Talkdesk knowledge, experience in AI-enabled contact center capabilities, and leadership across multiple projects with vendors and stakeholders.

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