Job Responsibilities
- Own the full new hire onboarding experience, including program design, content development, facilitation, and ongoing iteration.
- Coordinate with HR Business Partners, hiring managers, and cross-functional stakeholders to ensure onboarding content stays current and reflects real business context.
- Track new hire completion, engagement, and feedback; use data to identify gaps and improve the program on a regular cadence.
- Evaluate onboarding program effectiveness using defined success metrics including new hire satisfaction, time-to-productivity indicators, and manager feedback and use findings to drive continuous improvement.
- Build and maintain onboarding paths in Workday Learning, including learning plans, assignments, and automated enrollment workflows.
- Design and facilitate instructor‑led and virtual training programs across a range of employee development topics, including skills training, compliance, and culture‑building content.
- Manage multiple concurrent projects, balancing design, facilitation, and administrative responsibilities across the learning calendar.
- Measure the effectiveness of learning programs through participant feedback, assessment data, and business outcomes; use insights to refine content and demonstrate impact to stakeholders.
Requirements
- Bachelor's degree in Human Resources, Organizational Development, Education, Psychology, Industrial-Organizational Psychology, or a related field; or equivalent work experience.
- 4 years of relevant experience in learning and development, talent development, or a related HR function.
- Experience with Workday Learning preferred, including course catalog management, learning engagements, and reporting.
- Demonstrated experience owning or significantly contributing to a new hire onboarding program.
- Experience designing and facilitating training for both in-person and virtual audiences.
- Demonstrated success in the design, development, and delivery of innovative learning programs and products that drive measurable employee engagement and capability.
- Familiarity with AI tools preferred, with an eagerness to explore how AI can be integrated into learning workflows, content development, and program delivery.
Core Competencies
Demonstrates expertise in designing and facilitating onboarding and training programs, utilizing data to measure effectiveness and drive continuous improvement. Proficient in managing multiple projects and collaborating with cross-functional teams to enhance employee engagement and productivity.
Tools & Technologies
- Workday Learning