Talent Acquisition Operations Partner

Join the Team Modernizing Medicine

At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for "Technology Team of the Year"
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Job Description Summary

As the Talent Acquisition Enablement & Operations Partner, you will architect the transition to an AI-First talent acquisition ecosystem. This role is not just about keeping the trains running; it’s about redesigning our global recruitment processes from the ground up using advanced AI workflows.

A critical priority for this role will be hiring team enablement - equipping recruiters and hiring managers with the education, tools, and objective AI assessment criteria needed to identify top talent efficiently, minimize bias, and drive high-velocity, high-quality hiring across our global footprints.

Core Responsibilities

AI-First Process Redesign & Optimization

• Workflow Architecture: Evaluate and completely redesign end-to-end recruitment workflows, shifting from legacy, manual processes to high-efficiency, AI-native talent pipelines (sourcing, screening, scheduling, and engagement).
• Playbook Development: Author and maintain the modern TA "Best Practices" playbook, standardizing how AI tools are used to optimize daily workflows for recruiters, coordinators, and interviewers.

Education, Adoption & Change Management

• AI Assessment Literacy & Training: Design and deliver continuous learning programs for the team and onboarding modules for the Talent Acquisition Team to elevate the TA team's technical proficiency and AI fluency.
• Adoption Tracking: Lead change management strategies for all new tool rollouts across Talent, tracking user adoption rates and gathering qualitative feedback to overcome friction and ensure full utilization of technology investments.
• Hiring Team Enablement: Enable hiring teams to seamlessly transition insights from AI top-of-funnel assessments into targeted, high-impact human interviews.

Tech Stack Optimization & Workday Integration business architect

• System Design: Act as the primary business architect for the global TA tech stack, ensuring seamless interoperability between Workday HCM, Ashby ATS, Gem CRM, LinkedIn Recruiter, and automated coordination tools.
• Smart Configurations: Collaborate with the People Tech team to build native Workday workflows that integrate third-party AI assessment platforms, job boards, and automated communications.

Analytics, Adoption Insights & Data Integrity

• Efficiency Metrics: Partner with People Analytics to architect a comprehensive dashboard (Workday, Tableau, or PowerBI) that measures traditional KPIs (Time-to-Fill, Funnel Conversion) alongside AI efficiency metrics (AI adoption velocity, automated screening accuracy, and time saved).
• Strategic Insights: Translate complex process data and adoption metrics into actionable, executive-level insights to guide future workforce planning and tooling investments.

Qualifications & Skills

Required Qualifications

• Experience: 10+ years in Talent Acquisition, with at least 2 years heavily focused on TA Operations, Enablement, or AI-driven process redesign.
• AI Fluency & Framework Design: Proven experience building AI-native workflows using tools like Gemini, ChatGPT, Claude, or specialized talent platforms (e.g., Eightfold AI, Gem, Juicebox, Noonai). Demonstrated ability to design structured candidate assessment criteria.
• ATS Expertise: 2-3 years of hands-on experience configuring and optimizing Workday Recruiting, Greenhouse, Ashby, or other leading ATS workflows and integrations.
• Enablement & Coaching Toolkit: Strong background in corporate training, instructional design, or change management, with a knack for turning skeptics into power-users.
• Data Literacy: Advanced proficiency in Excel/Google Sheets and experience visualizing process metrics within Tableau, PowerBI, or DOMO.
• Communication Style: Exceptional ability to translate complex technical processes, AI logic, and constraints into clear, empathetic, and practical guidance for non-technical stakeholders and hiring managers.

Preferred Skills

• Ashby Implementation and Optimization
• Project Management Professional (PMP) or Agile certification.
• Experience leading global change management initiatives.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.