Medra Systems Test EngineerMedra's mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. The team has been building the foundational layers of a Physical AI Scientist platform: Physical AI that can operate scientific instruments with human-level dexterity, and Scientific AI that can analyze results, reason about next steps, and close the loop autonomously. The team comes from companies including Tesla, Amazon, SpaceX, and Neuralink.
They are collaborative, mission-driven, and move fast — both on their product and together as a team.Medra is looking for a Systems Test Engineer to be the front line of robot uptime at Medra Lab 001. You will work on-site to monitor daily protocol runs, respond to issues in real time, keep the system running smoothly, and help the engineering team prioritize and ship improvements. This is a high-impact role where your reliability directly enables cutting-edge biological research.What You'll DoRun scheduled experiments, monitor automated runs in progress, and keep the platform loaded, supplied, and productive so it never sits idleOperate liquid handlers, magnetic particle processors, and plate-based workstations: load decks, launch methods, and recover from routine errorsMaintain robot uptime and reliability across daily protocol runs, ensuring the system performs at peak efficiencyDiagnose and resolve operational issues on-site using SOPs, playbooks, and your own intuition for the systemEscalate complex issues to the engineering team with clear, structured incident reports including relevant metadataMonitor system health proactively using dashboards and alerting tools to catch issues before they cause production failuresPerform routine calibration checks and preventive maintenance on the robot, peripherals, and consumablesDocument all incidents, resolutions, and observations to build a reliable knowledge base of site-specific issues and drive data-driven improvements over timeSupport remote and on-site engineering visits by assisting with hardware upgrades, validating software deployments, and performing test runs after changesCollaborate cross-functionally with customer scientists to coordinate run schedules and communicate system statusYou Should HaveBackground in robotics, computer science, automation, or mechatronicsComfort around automation equipment, including the ability to follow SOPs, troubleshoot basic hardware and software issues, and know when to escalateStrong written communication skills; you will be filing incident reports and coordinating with software and hardware engineers dailyA dependable, detail-oriented approach with a bias toward documenting what you see and proactively flagging potential issuesAvailability to work night and/or weekend shifts on a regular basisWillingness to be on-call or adjust schedule to support critical customer runs when neededNice To HaveFamiliarity with life science lab equipmentExperience with observability or monitoring tools such as dashboards, alerting systems, or log analysis1+ years of experience in manufacturing support, field engineering, QA, or production support rolesCompensation And BenefitsBase Salary: $100,000 - $180,000 annually
Systems Test Engineer in san francisco at Unknown Company
This position is listed as full time and able to be worked remotely.