To support a growing Information Systems team, the full-time hourly Systems Support Analyst will provide first-level technical support, troubleshoot software and connectivity issues, and assist with system and client implementations in a fully remote capacity. Key responsibilities: Provide first-level technical support to internal employees and external clients, troubleshooting hardware and software issues Assist with user account setup, permissions, and access management while monitoring system operations for performance and security concerns Support technical onboarding for new clients and participate in system configuration and implementation projects Required qualifications: Associate degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent practical experience At least two years of experience in IT, technical support, or a similar technology role, preferably in a healthcare environment Experience troubleshooting Windows-based computers and business software applications Working knowledge of Microsoft 365 applications Strong problem-solving skills and a customer-service mindset
Systems Support Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.