Job Title: Systems Operations Analyst
Location: Oakland, CA
Notes
- Top thing: Experience with SAP Ariba is a must
Job Description
Ariba System Administration
- Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
- Manage approval workflows, routing rules, and system configurations.
- Create, update, and maintain contract templates, forms, conditions, and questionnaires.
- Support supplier enablement activities and Ariba Network integrations.
- Maintain taxonomy structures, commodity codes, and classification data.
- Monitor and resolve system interface and batch processing errors.
- Support system upgrades, releases, and configuration changes.
Functional Support & Issue Resolution
- Provide functional support for procurement system issues and complex user inquiries.
- Troubleshoot and resolve system defects, process issues, and data discrepancies.
- Escalate technical issues to IT and vendors when required and track through resolution.
- Analyze recurring issues and implement sustainable corrective actions.
- Support incident management and service request fulfillment through established intake processes.
Testing, Enhancements & Change Management
- Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
- Develop test scripts and document testing results.
- Support implementation of approved enhancements and process improvements.
- Participate in release management, change governance, and deployment activities.
- Partner with IT and business stakeholders to define functional requirements and validate solutions.
Stakeholder Partnership
- Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
- Gather business requirements and translate them into system solutions.
- Provide recommendations for process standardization, automation, and operational efficiency.
- Support strategic initiatives and digital transformation efforts impacting procurement systems
Systems Operations Analyst in oakland at Unknown Company
This position is listed as contract and onsite.