Systems Engineer (Voice)Location: Dulles, VACompany Overview: Cornerstone Defense is the Employer of Choice within the Intelligence, Defense, and Space communities of the U.S. Government. Realizing early on that our most prized assets are our employees, we continually focus our attention on improving the overall work/life experience they have supporting the mission.
Our Team is pushed every day to use their industry leading knowledge to provide end-to-end solutions to combat our nation's toughest and most secure problems. If you are looking for a place to not only be professionally challenged, but encouraged and supported by a company that cares, don't look any further than Cornerstone Defense.Benefits Overview: Cornerstone Defense offers a very comprehensive benefits package including, but not limited to: Medical, Dental and Vision Plans * Generous PTO Policy * 401(k) * HSA and FSA options * Life and Disability Insurance * Tuition Reimbursement and Training * Perks at Work Discount Program * Referral Program * Leads Generation Program * CollegeAmerica 529 * Fitness Reimbursement Program * Travel Assistance * Norton Lifelock Benefit Solutions * Life Planning Financial & Legal ServicesRequired Education, Experience, & SkillsWe are actively seeking Systems Engineers with a minimum of 3 years' experience. Undergraduate or graduate degree in computer science or computer engineering.
Specific skills may include the following:Work in an enterprise IT environment with specific tasks related to VoiceCollaborate with network engineering and other telecom engineers in integration activities involving telephony or call centerAssist in the design, testing, and deployment of new voice infrastructureSupport implementation of next-generation voice technologiesParticipate in the system security accreditation processProvide certificate management support for secure systemsAssist with system upgrades, patching, and configurationSupport new site voice system standupsSupport call center technology deployments, user training, and transition planningContribute to call routing and trunking design within enterprise voice platformsAttend meetings with internal teams and clients to gather and understand voice system requirementsMonitor compliance with established standards, policies, and proceduresGain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)Learn to provide Tier 4 engineering support under supervisionLearn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologiesPreferred Education, Experience, & Skills• Linux • SIP signaling and call flows • Secure Real-Time Transport Protocol • SIP • TCP/IP • H.323 • DNS • DHCP • RTP Certifications • MCSE certification • A+ certification • Network+ certification • CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S • Cisco Voice certifications • Juniper certifications