Systems Engineer

Systems EngineerThis position provides media and production support across a multi-site post-production environment, ensuring that artists, production teams, editorial workflows, and client-facing operations have reliable access to the systems, infrastructure, and services required to deliver work on schedule.

The role combines systems administration, infrastructure engineering, and hands-on operational troubleshooting to support production-critical hardware, software, storage, networking, and media and entertainment technologies. This position is responsible for implementing, maintaining, and improving studio infrastructure; integrating and supporting third-party systems and products; and helping drive workflow reliability, performance, uptime, and technical continuity across the production environment.The Systems Engineer will leverage internal tools, monitoring platforms, and operational utilities to maintain visibility into studio infrastructure availability, utilization, performance, and service health. They will maintain high digital security standards required in a post-production environment and develop and maintain clear operational procedures for routine system administration, support escalation, and production-impacting workflows. They will also be responsible for the following:Administer and support servers, workstations, network services, storage platforms, virtual infrastructure, databases, user accounts, licensing services, email technologies, firewalls, internet connectivity, backup systems, and other production-critical technology services. Provide timely user support and troubleshooting for artists, production operators, editorial teams, and business stakeholders.Analyze, tune, and improve systems for performance, throughput, resource utilization, high availability, scalability, and reliable operation in support of production schedules and media workflows.Evaluate system components, software platforms, networking infrastructure, hardware peripherals, and media technology solutions for reliability, performance, scalability, security, production readiness, and long-term operational fit.Calibrate, maintain, and support monitors, projectors, and review-room display systems both on-site and off-site to meet studio, client, and color-critical viewing standards.Install, support, troubleshoot, and help design video and audio systems used in post-production, including signal routing, signal conversion, review-room technology, machine-room infrastructure, and related media support environments.Perform equipment installation, rack integration, cabling, patching, labeling, testing, and physical infrastructure support as needed to maintain reliable production and engineering environments.Evaluate business requirements and make recommendations on systems design and hardware purchases to fulfill business needs.The Systems Engineer will support production-critical technology across the following technical areas:Installation, configuration, administration, and operational support of production systemsCore network service administration, including Active Directory, DNS, DHCP, NFS, SMB, and related identity or access servicesHardware integration, deployment, lifecycle support, and troubleshooting for workstations, servers, storage, and media systemsSoftware installation, configuration, patching, licensing, and support for production and engineering applicationsConfiguration management, automation, and repeatable deployment workflows using tools such as AnsibleNetwork support, including switch administration, VLAN management, connectivity troubleshooting, and production network reliabilityIncident response, escalation, remediation, documentation, and follow-through for production-impacting issuesSecurity support, access control, compliance awareness, and protection of production and client-facing environmentsCalibration and technical support of monitors, projectors, and other color-critical display systemsVideo and audio signal path support and design, including SDI, ST 2110, routing, signal conversion, and related media infrastructureLinux, open-source package, and workstation or server environment setup, extension, and supportThe ideal candidate will have advanced knowledge of Linux server and desktop environments, as well as solid knowledge of MacOS and Windows platforms. They will bring programming or scripting experience with at least one of Python, Bash, C/C++, Java or similar, and have experience building and operating high availability and high scalability computing systems. They will also be experienced working in Film, TV, and/or the post-production industry with knowledge of Resolve, Avid and Adobe products. Additional desired skills include:Experience with Proxmox PvEKnowledge of SQL databases: MySQL, PostgreSQL, MongoDBAbility and desire to learn new technologies as requiredAbility to solve problems unsupervised and recommend proactive technical solutionsPositive can-do attitude combined with the ability to work under pressure to meet deadlinesExcellent communication and organizational skills with strong attention to detailExperience related to disaster recovery, business continuity, backup systems, tape libraries, SAN, and NAS knowledgeKnowledge of DaVinci Resolve, Baselight and Flame softwareKnowledge of Calman is a plusMacOS deployment strategies is a plusCompany 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. Diversity and Inclusion at Company 3: Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self. It is our policy to provide equal employment opportunities to all applicants and employees.