Systems Engineer (Remote)

About the Role

As Systems Engineer, you will design, develop and maintain robust systems and services within a dynamic and complex computing environment. You will utilize both cloud-based and on-prem tools to deliver scalable, reliable and secure solutions.

What You’ll Do

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  Implement software engineering best practices and ensure system performance and security

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  Collaborate with cross-functional teams to drive innovation and continuous improvement

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  Develop, implement and support systems and services to ensure robust and reliable operations

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  Execute project tasks for systems and applications, focusing on optimizing efficiency and functionality

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  Manage upgrades, migrations, optimizations and new implementations and resolve efficiency issues

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  Write scripts, templates, interfaces and utility applications to improve functionality and automate processes

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  Develop, test, troubleshoot and document new and enhanced systems and processes

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  Provide level three support for areas of expertise

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  Additional tasks may be assigned

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Addendum

Software Asset Management

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  Design, configure, and script custom workflows, enhancements, and data models within ServiceNow SAM Pro/Enterprise to translate business requirements into scalable platform solutions

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  Build and maintain data pipelines, APIs, and discovery patterns (e.g., ServiceNow Discovery, SCCM, Jamf) to ensure seamless, real-time tracking of the entire software asset lifecycle

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  Engineer automated reconciliation frameworks and entitlement schemas to manage complex vendor licensing models (e.g., core-based, cloud capacity, SaaS), proactively driving audits and cost-optimization

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  Establish strict ITAM data governance and build advanced compliance dashboards, custom reports, and KPIs utilizing ServiceNow reporting and Performance Analytics

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  Strong background in ServiceNow scripting (JavaScript), REST/SOAP APIs, SQL, and system integrations, backed by a Certified System Administrator (CSA) credential

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  Experience translating major publisher licensing rules (e.g., Microsoft, Oracle, IBM, AWS) into technical platform logic; a Certified Implementation Specialist – Software Asset Management (CIS-SAM)

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What Skills You Have

Required

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  Experience with infrastructure/systems lifecycle methodology and scripting as appropriate for area of expertise

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  2+ years of experience in systems engineering

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  Bachelor's degree or equivalent in MIS, Computer Science or related field

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Preferred

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  Familiarity with cloud platforms such as GCP, AWS or Azure

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  Understanding of software engineering practices, including CI/CD and automation

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  Knowledge of security best practices for system operations

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  Strong analytical and problem-solving skills

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  Effective communication and teamwork abilities

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  Passion for continuous learning and staying updated with emerging technologies

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