Systems Engineer

Information Technology

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Full Time

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Position Description

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Proton Technologies, Inc., an affiliate of Reynolds and Reynolds, is seeking a highly skilled Systems Engineer with strong server, hybrid cloud, and networking experience. This role will support both escalated service requests (Level 2-3) and assist our Cloud Migration and Projects teams with Azure environment work, hybrid domain configurations, and infrastructure deployments.nThis position is ideal for an engineer who can confidently navigate Azure AD / Entra ID, Windows Server, Active Directory, networking, and cloud migration workflowsu2014and who thrives in a fast-paced MSP environment.

nPrimary responsibilities:n- Prioritize, work, and resolve Level 2-3 tickets in the Engineering Ticket Queuen- Serve as an escalation point for complex server, cloud, and network-related issuesn- Support cloud migration efforts, including Azure AD/Entra ID configurations, hybrid domain join environments, and server-to-cloud transitionsn- Troubleshoot and maintain Windows Server environments, Active Directory, Group Policy, DNS, and related servicesn- Configure, deploy, and troubleshoot firewalls, switches, access points, VPNs, VLANs, and routingn- Evaluate customer systems and networks to identify performance bottlenecks and lead remediation effortsn- Participate in the planning and deployment of new infrastructure, including servers, cloud resources, and network hardwaren- Ensure high availability and reliability of client network and system resources n#LI-Remote nn

Training

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Requirements

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Must have 5 years of industry experience with at least 2 years in a MSP environment; Seasoned in Exchange Management / Server Management / Service Migrations / Virtual Machines; Server Knowledge and Experience - Active Directory / Replication / DNS / Group Policy / IIS Services; Network Experience - Firewall Management / Routing / Security Policies / NAT Translation / Port Forwarding / VPN Management / VLANs / VPN / DNS / DHCP / Diagnostics and Logging; Cisco Networking Experience - Cisco Routing Protocols / Command Line Interface; Experience Managing / Setup of Microsoft 365 and GSuite; Familiarity with Microsoft Servers lineup of products Windows Server and Microsoft Exchange Server; Comfortable with VoIP Applications and Management and AWS deployments; Ability to solve complex problems in a faced paced environment and diligently follow through to resolution

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Benefits

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We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

n- Medical, dental, vision, life insurance, and a health savings accountn- 401(k) with up to 6% matchingn- Paid vacation and sick daysn- Eight paid holidaysn- Referral bonusesn- Professional development and trainingn- Promotion from within nReynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer. nn

Salary:

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80,000.00 - 82,000.00 / Yearly