Location
Pearl Harbor, HI - Pearl Harbor, HI 96860 US (Primary)
Category
Information Technology
Job Description
This position will serve as a technical resource and escalation point for complex network issues while supporting engineering, configuration management, change management, lab validation, and future enterprise network solutions.
This position is located on-site, no remote opportunities are available. The preferred location of this role is on-site in Pearl Harbor, Hawaii. Candidates located in Norfolk, Virginia may also be considered.
Key Responsibilities
- Lead efforts to identify, troubleshoot, analyze, and resolve complex network issues in a dynamic enterprise environment.
- Configure, maintain, and troubleshoot network infrastructure, including switches, routers, VLANs, wireless access points (APs), firewalls, and network sensors.
- Provide engineering expertise and operational support for one of the world's largest intranet environments.
- Serve as a Tier III escalation resource for complex incidents, including coordinating with vendors as necessary for incident resolution.
- Serve as an SME and technical backstop for troubleshooting efforts involving multiple network disciplines and teams of CCNP/CCIE-level engineers.
- Apply extensive knowledge of defense-in-depth principles to secure enterprise network infrastructure.
- Troubleshoot technologies and protocols including routing, switching, SD-WAN, WLAN, MPLS, VPNs, OSPF, BGP, EIGRP, switching protocols, and multicast.
- Collaborate with cross-functional engineering and operations teams to enhance network availability, performance, reliability, and security.
- Develop and maintain Engineering Implementation Plans (EIPs) supporting network changes and deployments.
- Create and manage change management tickets for deployments, maintenance activities, upgrades, and other network changes.
- Conduct Root Cause Analysis (RCA) in support of problem management activities and recurring incident resolution.
- Participate in engineering, architecture, and project meetings to design and develop future enterprise network solutions.
- Track engineering and operational work within an Agile/SAFe framework using JIRA.
- Participate in Daily Stand-Ups (DSU), retrospectives, Program Increment (PI) activities, and other Agile ceremonies.
- Develop and deliver detailed demonstrations and technical updates supporting Program Increment objectives.
Configuration Baseline Management
- Maintain version-controlled configuration baselines for network infrastructure devices, including routers, switches, firewalls, and sensors.
- Maintain accurate records of startup and running configurations, firmware versions, security policies, and associated network configuration data.
- Ensure configuration changes are properly documented, peer-reviewed, approved, and backed up to a centralized repository.
- Maintain change-tracking and rollback capabilities to support operational resilience and configuration recovery.
- Ensure network configurations remain compliant with applicable DISA Security Technical Implementation Guides (STIGs) and organizational cybersecurity policies.
Lab Testing & Pre-Production Validation
- Conduct pre-production validation testing for firmware upgrades, configuration changes, and security patches before deployment to production networks.
- Perform testing within an isolated lab environment designed to mirror applicable production network topology and configurations.
- Validate network functionality, security policies and controls, device interoperability, performance against established baselines, and deployment/rollback procedures.
- Document testing results, identified risks, remediation requirements, and deployment recommendations prior to production implementation.
Job Requirements
- Bachelor's degree with 8-12 years of relevant professional experience; or
- Master's degree with 6-10 years of relevant professional experience.
- Equivalent education and experience substitutions may be considered at the Hiring Manager's discretion.
- Subject Matter Expertise in BAN/LAN/WAN/WLAN and Network Boundary engineering.
- Extensive experience performing highly technical network maintenance, configuration, troubleshooting, and engineering activities.
- Experience providing Tier III escalation support in large-scale enterprise environments.
- Experience supporting networks of comparable scale to 16,000+ devices across 450+ geographically dispersed locations.
- Demonstrated ability to serve as an SME and escalation backstop for troubleshooting across multiple network disciplines.
- Extensive hands-on troubleshooting experience with routing, switching, SD-WAN, WLAN, MPLS, VPNs, OSPF, BGP, EIGRP, switching protocols, and multicast.
- Experience with SAFe Agile methodologies and JIRA.
- Strong understanding of network security and defense-in-depth principles.
- Strong analytical and problem-solving capabilities.
- Excellent written and verbal communication skills.
- Ability to communicate complex technical concepts effectively to engineering teams, program leadership, customers, and other stakeholders.
Clearance and Certification Requirements
- Active Secret security clearance required.
- Must be Top Secret eligible.
- DoD IAT Level III certification, such as CASP+, CISSP, CCNP Security, or another qualifying certification.
- A recognized network vendor certification, such as Cisco CCNA, CCNP, or CCIE.
Additional Requirements
- Willingness and ability to participate in an on-call rotation.
- Ability to perform scheduled and unscheduled work during off-hours, including maintenance windows, when required.
- Ability to travel up to 10%.
Preferred Qualifications
- Previous experience supporting the Navy Marine Corps Intranet (NMCI) network.
- Previous experience supporting Department of Defense (DoD) programs and environments.
- Experience with network automation and Infrastructure as Code (IaC) technologies and practices.
- Hands-on experience with automation technologies such as Ansible and Python.
- Experience with Arista networking technologies.
- Advanced Cisco networking certifications, including CCNP or CCIE, are highly desirable.
The anticipated salary range for this role is $80,000 to $90,000 annually. The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations.
We use E-Verify to confirm the identity and employment eligibility of all new hires.
Security Clearance
Secret
Job Type
Full-time
StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.
StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.
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