Job TitleRequired - Top 3:Microsoft Azure/M365 - managing cloud servicesNetworking - troubleshooting routers, firewalls, VLANS, VPNs and protocolsPowerShell - writing scripts to automate IT processesTypical Day-to-Day:Monitor system alerts and resolve network/security issuesHandle escalated IT support tickets (Tier 2 & Tier 3)Manage user accounts, device policies, and access in Microsoft 365 & AzureBuild and run automation scripts to streamline IT processesSupport ongoing cloud and network infrastructure projectsConduct network audits and security assessmentsTest and maintain backup and disaster recovery systemsDocument incidents, procedures, and system configurationsMentor and oversee junior IT support staffOccasional evening/weekend work during outages or deploymentsYears' Experience/Degree Requirements/Certification:Must have a BS in Computer Science, Information Tech, or related fieldNice to have valid and current certs o Microsoft Azure Administrator Associate or Azure Solutions Architect Expert o Cisco CCNA or CCNP o CompTIA Network+ or Security+ o ITIL v4 Foundation or higher