Systems & Automation Program Manager

Energy Service Transformation & Analytics TeamTesla's Energy Operations Service team operates and maintains deployed assets including North American residential and commercial solar, global behind-the-meter and front-of-meter storage, and global electric vehicle charging infrastructure.

The role will be expected to closely partner with both Operations and Software teams to understand business processes, identify structural process improvements, define Software requirements, demonstrate system features with diverse users, and partner with Software Product Managers to standardize and automate workflows.The Energy Service Transformation & Analytics team is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to partner closely with the business to analyze technical data, provide recommendations, and lead cross-functional decision-making and implementation of the recommendations.ResponsibilitiesDefine business requirements to technical Software Engineers, synthesizing stakeholder problem statements into user stories and application personasPartner with Software Engineers and design optimal solutions to meet requirementsWrite database updates and basic software code as needed to support bulk changes and administration of software tools for business usersValidate Software development in stage or test environments to confirm desired behavior before deployment, including coordination and information transfers through multiple applicationsEffectively communicate process and software changes to all stakeholders across multiple organizations/teams, with reinforcing quantitative measurements to ensure complianceDrive problem solving and continuous improvement initiatives with cross functional teams to improve end to end service processesProvide accurate and insightful analysis and reporting, presenting the data in a clear format for presentations and regular KPI reviewsRequirementsBachelor's Degree in Business, Engineering, and/or other quantitative and technical fields, or equivalent experienceEvidence of exceptional ability, especially within an ambiguous environmentExperience in technical project management for software migration and systems development3-5 years of experience in program manager or other structured business environmentsExperience with JIRA, Confluence, and other project management toolsExcellent analytical skills (e.g., Microsoft Office applications, SQL, Tableau, etc.)Highly collaborative, team oriented, and comfortable leading cross-functional projects, especially those consisting of both technical and non-technical stakeholdersCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programExpected Compensation $108,000 - $162,000/annual salary + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.