Systems and Application Administrator

Job Title: Systems & Applications Administrator (Contract-to-Hire)
Location: Holyoke,MA
Salary: $75,000 - $90,000

A leading professional organization is seeking a Systems & Applications Administrator to support and enhance critical business applications used across a global workforce.

This role is ideal for a technically strong professional who enjoys application administration, workflow automation, user support, and partnering with business stakeholders to improve operational efficiency.

Responsibilities

• Administer and support business-critical applications and SaaS platforms.
• Configure user access, permissions, workflows, and automation tools.
• Support HubSpot administration, reporting, dashboards, and integrations.
• Gather requirements from end users and translate them into technology solutions.
• Support Microsoft 365, SharePoint, and collaboration technologies.
• Troubleshoot application issues and coordinate with software vendors.
• Develop documentation, training materials, and process improvements.
• Participate in system upgrades, enhancements, and modernization initiatives.

Qualifications

• Experience supporting enterprise business applications or SaaS platforms.
• Microsoft 365 administration experience.
• Strong troubleshooting and analytical skills.
• Experience working directly with business stakeholders.
• Ability to work independently and manage multiple priorities.
• Excellent written and verbal communication skills.

Preferred Qualifications

• HubSpot administration experience.
• Power Automate experience.
• Workflow automation and AI solution exposure.
• SharePoint administration experience.
• Experience supporting international or regulated organizations.
• Strong reporting, dashboard, and business process improvement experience.

Schedule & Location – Amherst, MA

• Hybrid work arrangement.
• 1-2 days onsite per week.
• Standard business hours with occasional after-hours support as needed.
• Contract-to-hire opportunity