Supporting health innovation remotely, the full-time Systems Analyst Associate will administer Electronic Data Interchange (EDI) activities, troubleshoot data transmission issues, and provide front-line customer service to stakeholders. Key responsibilities Monitor file processing between systems and resolve issues with stakeholders while adhering to Service Level Agreements (SLAs) Provide customer support via the EDI Hotline, ensuring strict adherence to call center metrics Conduct audits of EDI transactions for accuracy and maintain documentation for all interactions and resolutions Required qualifications Bachelor's Degree or relevant combination of education and work experience Experience in a Customer Support Specialist role or similar position Strong analytical and research skills Proficiency in Microsoft Office products Designated office space for remote work
Systems Analyst Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.