Systems Administrator (IBM i / iSeries)

Systems Administrator (IBM i / iSeries)We are seeking a skilled Systems Administrator (IBM i / iSeries) to join our IT Infrastructure team. This role is responsible for the installation, configuration, maintenance, and ongoing support of IBM i (iSeries) systems, including hardware, operating systems, and core business applications.This hands-on position plays a critical role in ensuring system reliability, security, and performance, while supporting both daily operations and strategic IT initiatives. The ideal candidate will collaborate across IT teams, contribute to business continuity efforts, and uphold compliance standards.System Administration & SupportInstall, configure, and maintain IBM i (iSeries) hardware, operating systems, and related software.Monitor system performance and health; proactively identify and resolve issues.Manage user profiles, access controls, and system security settings.Implement and maintain backup, recovery, high availability (HA), and disaster recovery (DR) solutions.Troubleshoot hardware, software, and system issues; escalate when necessary.Partner with developers to optimize application performance on the IBM i platform.Administer and support Infor A+ ERP, including upgrades, patching, and system integrations.Security & ComplianceEnforce system security policies, access controls, and auditing procedures.Monitor logs and activity for potential threats and vulnerabilities.Ensure compliance with internal policies and external regulatory standards.Stay current on IBM i security best practices and emerging risks.Documentation & Knowledge SharingMaintain accurate documentation of system configurations and procedures.Develop technical guides, diagrams, and user documentation.Share knowledge and provide training to team members on IBM i and Infor A+ support.Collaboration & SupportParticipate in an on-call rotation to support after-hours alerts and escalations.Follow established troubleshooting procedures and escalate appropriately.Provide excellent customer service to internal stakeholders with clear and timely communication.Projects & Continuous ImprovementBalance operational support with project and maintenance work.Contribute to system upgrades, enhancements, and process improvements.Adapt to evolving business needs and IT priorities.Qualifications & SkillsRequiredBachelor's degree in Computer Science or related field (or equivalent experience).Minimum 2+ years of experience administering IBM i (iSeries) systems.Strong experience with system installation, configuration, and administration.Knowledge of system security, user management, and auditing principles.Hands-on experience with performance monitoring, tuning, and system optimization.Strong analytical, problem-solving, and troubleshooting skills.Excellent communication and collaboration abilities.Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook).PreferredExperience supporting Infor A+ ERP.Familiarity with backup/recovery, HA, and DR solutions.Relevant certifications (e.g., IBM Certified Systems Expert – IBM i) are a plus.Core CompetenciesCustomer-focused mindset with strong interpersonal skillsCritical thinking and problem-solving abilityOrganizational agility and adaptabilityStrong verbal and written communicationProject planning and execution skillsCommitment to quality and continuous learningWhy Join UsCollaborative and supportive IT environmentOpportunities to work on impactful projectsOngoing professional development and learningCompetitive compensation and benefits