Technology Services Department GIS And Applications TeamThe City of Independence is seeking highly motivated, solution-oriented individuals to join the Technology Services Department GIS and Applications Team. As a member of the Technology Services team, the Systems Administrator I/II will be part of a culture of innovation, initiative, and collaboration. Using the City's Strategic Plan as a guiding principle, this position will have the opportunity to showcase expertise and ingenuity. This position works as part of a team to install, maintain, and troubleshoot the Geographic Information Systems (GIS) and related elements in a skilled and professional manner.
The Systems Administrator I/II will play an active role in the development of infrastructure strategy, architecture, service delivery standards and best practices as well as serve as a subject matter expert for the GIS systems.Essential Duties & ResponsibilitiesInstall, configure, maintain and upgrade ESRI ArcGIS Enterprise, ArcGIS Online, and other ESRI applications.Manage users, groups, and security settings for ESRI applicationsManage project timelines, budgets, and resources to ensure successful project completion within established constraintsWork with GIS team to develop and implement GIS workflows and best practices using ESRI applicationsDevelop and maintain documentation related to ESRI application administration, including system architecture diagrams, installation instructions and standard operating proceduresProvide technical support to users and troubleshoot application issuesMonitor and manage server performance to ensure optimal application performanceStay current with the latest ESRI technology updates, trends, and best practicesAssist in designing, upgrading, and troubleshooting IT systemsAssist in providing specifications for various technology systems' architectureResponsible for monitoring IT hardware operations to ensure proper configurationsPrepare for and implement enhancements and upgrades to GIS and IT systemsAdvise network users of hardware requirements, configurations, and limitationsEvaluate and report on new technologies to enhance capabilities of the networkKnowledge, Skills & AbilitiesProficiency in ESRI ArcGIS Server and ArcGIS Online administration and configurationKnowledge of ArcGIS Enterprise and related applications such as Portal for ArcGIS, ArcPro and ESRI FieldmapsUnderstanding of GIS data management, analysis, and visualizationFamiliarity with GIS web services and APIs such as REST and SOAPExperience with GIS application development using Python, JavaScript, or other languagesStrong problem-solving skills and attention to detailExcellent communication and customer service skillsAbility to work collaboratively in a team environmentFamiliarity with IT infrastructure and network conceptsEnterprise software administrationAzure Administration and IntegrationsRole-Based Access Controls (RBAC)Knowledge of prioritization and time management techniquesAbility to research, define, and validate a variety of information and statistical data and materials.Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.Minimum Qualifications: Bachelor's degree from an accredited college or university in an applicable area of study preferred and a minimum of five (5) years' professional experience with applicable technologies; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. ESRI Technical Certification preferred. Applicable vendor-specific or similar certification preferred. A valid driver's license is required.
Must complete required NIMS level training within the first six months of hire.Physical Requirements: Sedentary work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.Typical Working Conditions: Remote work with possibility for on-site as needed to facilitate effective customer service.Drug ScreenFBI Background Check Additional testing and/or examinations may be required for further consideration on this position.Equal Employment Opportunity StatementThe City of Independence is an Equal Opportunity Employer, and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The City of Independence is a background screening, drug-free workplace.The City of Independence provides reasonable accommodation to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to : The above statements describe the general nature, level, and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands, and skills required of personnel so classified.
Job descriptions are not intended to and do not imply or create any employment, compensation, or contract rights to any person or persons. Management reserves the right to add, delete, or modify any and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions.Equal Opportunity Employer – Bilingual Skills Preferred – US Citizens Only